Entries by Kate Baird

There are over 300 applicants for some currently advertised jobs!

😲 ‘There are over 300 applicants for some jobs!’ 😲 ❓ Candidates often ask me what the point is – applying for roles when there are so many applicants in the system already?! ✅ If it is your perfect job, if you are well suited to the role – in terms of your experience and […]

Looking for a new role in Customer Experience?

🌟 If you are looking for a new role in Customer Experience, you’ll be spending quite a lot of time looking at job descriptions for jobs that are actually about delivering something completely different. ❓ It might be Customer Service, Contact Centre Management, Operations, Digital Transformation, UX….. all great, but probably not exactly what you […]